Privacy Policy

1. About this policy

This policy explains how Vela Legal handles personal information received through this website and in initial communications.

2. Information Vela Legal may receive

If you email Vela Legal, book a consultation or choose to make an initial enquiry through WeChat, the information received may include your name, contact details, booking details, WeChat profile information and the information you choose to provide about your matter. Please do not send passports, identity documents or detailed confidential information before conflicts clearance and engagement.

3. How information may be used

Information may be used to respond to an enquiry, arrange a consultation, carry out a conflict check, consider whether Vela Legal can assist and administer any agreed legal services. It may also be used where required or authorised by law.

4. Calendly, WeChat and third-party services

Consultation bookings are handled through Calendly, and payment for a paid consultation is completed within the Calendly booking process. The booking calendar is loaded only when you choose to view it. Calendly may collect information and use cookies under its own privacy terms.

If you choose to contact Vela Legal through WeChat, your information will also be handled by WeChat and its service providers under their own privacy terms. If you open another external service from this website, that service’s privacy practices apply to your use of it.

5. Website data

This version of the website does not use advertising trackers or marketing pixels. Hosting providers may process basic technical information, such as an IP address, browser type, request time and pages requested, to deliver and secure the website.

6. Disclosure and storage

Personal information may be handled by service providers used to operate email, booking, hosting or legal services. Some providers may process information outside Australia. Reasonable steps are taken to protect information, but no electronic system can be guaranteed to be completely secure.

7. Access, correction and questions

To ask about personal information held by Vela Legal, request access or correction, or raise a privacy concern, email ron@velalegal.com.au. A request may be subject to legal and professional obligations.

8. Changes to this policy

This policy may be updated from time to time. The current version will be published on this page with its last updated date.